Communication | red-ops

Communication

 

Communicating with your customers is crucial.

It’s said that “customer service is the new marketing”. Your customer engagement can make or break your business.  We can manage your customer communications, emails and newsletters and help you use social media (Facebook, Twitter, etc) to interact with your customers on a whole new level.

 

No time (or inclination) to write stuff?

We can write and produce marketing collateral including brochures, whitepapers and website copy.  Our speciality is translating your technical or complicated product into easy to understand features and benefits that your customers will want.  Our professional writing is clear, interesting, and tailored to your business’ image.

 

Want to hold a customer event but don’t know how?

We can develop and organise seminars and events for your customers. We can even manage the event on the day so that you can concentrate on your customers.

 

In 2010 our clients won 70% of the industry awards that we helped them apply for.

Winning an industry award is a great way to gain valuable PR, recognition and credibility for your business.  We can help you identify an appropriate award and write your award submission to give you the best possible chance of securing an industry accolade.